Your Privacy Is Our Priority

This privacy policy ("Policy") applies to the sic6x platform. When you use sic6x's website, mobile services, or any related digital channel, the terms of this policy apply to you. We treat the privacy of your personal information with the utmost importance, and this policy clearly explains what information we collect, how we use it, and how we keep it secure.

If you have already started using sic6x before reading this policy, please read it carefully. By continuing to use the platform, you are considered to have given your consent to all the terms of this policy.

sic6x reserves the right to update or modify this privacy policy at any time. If a significant change is made, we will post a notice on the platform or inform you via your registered email. If you continue using the service after any change, that will be considered your acceptance of the updated policy.

When you create an account on sic6x or use any service, we collect the information you provide yourself. This includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification (national ID card, passport, etc.)
• Transaction and payment information (bKash, Nagad, Rocket account numbers)
• Any information provided when contacting the support team

Some information is collected automatically while you use the platform. This information is used to improve service quality and ensure security:

• IP address and device identifier information
• Browser type and operating system
• Pages visited on the platform and duration
• Login and logout times and dates
• Gaming history and betting activity
• Information collected through cookies and similar tracking technologies

sic6x uses cookies to improve your browsing experience and ensure the functionality of the site. Cookies are small text files stored on your device. You can control cookies by changing your browser settings, however disabling certain cookies may limit some functionality of the platform.

Collected information is used for the following purposes:

• Account registration, identity verification, and age confirmation
• Processing deposit and withdrawal transactions
• Providing customer service and support
• Sending relevant promotional offers and bonuses (subject to your consent)
• Platform security and fraud prevention
• Monitoring and supporting responsible gaming activity
• Fulfilling legal obligations

If you have consented to receive marketing messages, sic6x may notify you about new games, bonus offers, and special promotions via email or SMS. You can withdraw this consent at any time by changing your account settings or by contacting the support team directly.

sic6x does not sell, rent, or transfer your personal information to unauthorised third parties. However, limited sharing may occur in specific circumstances as described below:

• Service Provider Partners: Only the necessary information is shared with trusted third-party partners for payment processing, identity verification, and technical support, and they are also bound to follow the same privacy standards.
• Legal Obligations: Information may be provided in response to a court order, government directive, or a legitimate request from a law enforcement agency.
• Fraud Prevention: Limited information may be shared with data analytics service providers to ensure account security and prevent fraudulent activity.
• Game Providers: Pragmatic Play, Evolution Gaming, Spribe, or other game providers may see session information necessary for technical reasons, but they cannot access your personal identity information.

Your information may sometimes be stored or processed on servers located outside Bangladesh. In such cases, sic6x ensures that applicable data protection standards are followed and that your information receives equivalent protection.

Your information is retained for as long as your account is active and for any additional period required to meet legal obligations thereafter. Even after an account is closed, we may be required to retain certain information in our records for a specified period in accordance with applicable regulations.

You can request to view the information sic6x holds about you at any time and to correct it if needed. You can update some information directly from your account profile page. For corrections to other information, please contact the support team.

You may request that your personal information be deleted. However, please note that deletion may not be possible in the following cases:

• If there are unresolved financial transactions on an active account
• If retaining the information is mandatory for legal or regulatory reasons
• If the information is related to an ongoing dispute or investigation

If a deletion request is accepted, we will complete the process within a reasonable time.

If you do not wish to receive promotional emails or SMS messages, you can use the "Unsubscribe" option at the bottom of any message or inform the support team directly. However, we are unable to stop sending messages related to account security, transaction confirmations, and important policy changes.

sic6x strictly ensures that this platform is for those aged 21 and above only. Age verification is mandatory during the registration process, and if someone is identified as underage, their account is immediately closed.

We do not knowingly collect or hold personal information of anyone under the age of 21. If a parent or guardian believes their child has created an account on our platform, please contact us immediately.

sic6x supports Bangladesh's popular mobile payment methods — bKash, Nagad, and Rocket. The financial information you provide when using these methods is kept under the highest level of protection.

• We never store your full mobile banking PIN or password.
• All payment transactions are completed through encrypted connections.
• Transaction records are used solely for account verification and dispute resolution.
• Rocket is the mobile wallet service of Dutch-Bangla Bank — the same security standards apply to transactions related to this service as well.

As part of its responsible gaming commitment, sic6x automatically monitors your gaming behaviour and spending patterns. This information is used to identify potentially problematic gaming behaviour among users and to provide assistance when needed — never for marketing purposes.

To learn more about your own gaming behaviour or to set limits, visit the Responsible Gaming page.

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. sic6x's support team provides assistance in both Bengali and English.

This privacy policy applies to your entire relationship with the sic6x platform. This policy acts as a supplement to the Terms & Conditions and both documents should be read together. In the event of a conflict between the two, sic6x's interpretation in the context of the specific situation will be considered final.

We commit that protecting the security and privacy of your information will always remain at the top of sic6x's priorities. Your trust and confidence are the core foundation of our service.